Privacy Policy
Last updated: 2024. This policy governs data processing for residents of Halifax, Nova Scotia, in compliance with PIPEDA and the Privacy Act of Canada.
1. Data Controller & Operator
This Privacy Policy describes how Norvorin ("we", "us", or "our") collects, uses, and discloses your personal information when you use our services related to grocery optimization and smart shopping in Halifax.
As a provider operating within Nova Scotia, Canada, we strictly adhere to the Personal Information Protection and Electronic Documents Act (PIPEDA). Norvorin acts as the primary data controller responsible for your personal data processed through our digital infrastructure.
2. Types of Data Collected
In our mission to help you optimize grocery expenses, we may collect the following categories of information:
- Identity Data: Full name, username, and demographic information relevant to Halifax shopping zones.
- Contact Data: Email address, phone number, and residential area for localized market analysis.
- Financial & Transactional Data: Grocery spending habits, preferred retailers in Halifax, and historical price data provided by the user.
- Technical Data: IP address, browser type, time zone settings, and operating system used to access our optimization engine.
- Usage Data: Information about how you navigate our platform, including interaction with price comparison tools.
3. Legal Grounds for Processing
Under Canadian privacy law, we process your data based on several legal frameworks:
- Consent: When you voluntarily provide information via our forms or newsletter sign-ups.
- Contractual Necessity: Processing required to provide you with specific grocery optimization reports or account features.
- Legitimate Interest: Improving our algorithms to better predict seasonal price variations in Halifax retail markets.
- Legal Compliance: Meeting statutory requirements under Nova Scotia provincial laws.
4. Purpose of Data Use
Norvorin utilizes your data for the following specific purposes:
- To provide personalized grocery cost-reduction strategies tailored to Halifax retailers.
- To manage your registration and provide access to the Grocery Optimization Engine.
- To analyze market trends and seasonal produce cycles within the HRM (Halifax Regional Municipality).
- To send administrative information, such as updates to our terms or policy changes.
- To protect our website from fraudulent activity and maintain cybersecurity standards.
5. Data Retention
We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable tax/accounting laws in Canada).
Usage data used for internal analysis is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our service.
6. Third-Party Disclosure & Transfers
Norvorin does not sell your personal data. We may share information with:
- Service Providers: Cloud hosting, analytics providers (e.g., Google Analytics), and email delivery services.
- Halifax Market Partners: Aggregated, non-identifiable data may be shared with local research entities for economic analysis.
- Legal Authorities: If required by law or in response to valid requests by public authorities in Nova Scotia.
Note that some of our service providers may be located outside of Canada. In such cases, your data may be subject to the laws of the jurisdiction in which those providers are located.
7. Your Rights Under Canadian Law
As a resident of Halifax, you have specific rights regarding your personal information:
- Right of Access: You may request a copy of the personal data we hold about you.
- Right of Rectification: You can request that we correct any inaccurate or incomplete information.
- Right to Withdraw Consent: You may withdraw your consent to data processing at any time, subject to legal or contractual restrictions.
- Right to Erasure: In certain circumstances, you may request the deletion of your personal data from our systems.
- Right to File a Complaint: You have the right to contact the Office of the Privacy Commissioner of Canada if you believe your rights have been violated.
8. Data Security
The security of your data is important to us. We implement industry-standard technical and organizational measures, including encryption and firewalls, to protect your information. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.
9. Contact Information
To exercise your rights or ask questions about our privacy practices, please contact our Data Protection Officer:
Norvorin Legal Department
Address: 1554 Barrington Street, Halifax
Phone: +1 (307) 813-3138
Email: Return to Dashboard